BT Enterprise – Page 7
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Public Affairs
OneWeb cancels satellite launches on Russian rockets
Fallout from Russia’s invasion of Ukraine hits satellite comms operator. Decision could delay service launch and have knock-on effect on distribution partner BT’s rural coverage vision.
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Marketing
BT recalibrates ad strategy with in-house reshuffle
Operator joining up ad capabilities across Consumer, Enterprise, and Global. Establishes new Media Centre of Excellence to share learnings.
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Premium
BT people moves: BT Federal fills out
Mike Barthlow appointed CEO at BT’s US public sector division, with senior reports changed in parallel. BT’s healthcare focus tightened with a new HealthTech Incubator under Harmeen Mehta’s Digital domain and strategic health programme lead named at Enterprise. Openreach Service Delivery changes as Olly Kunc ships out.
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Financial & Performance
BT Q3: king of a still-wobbly hill
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still in surgery. Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Discovery tie-up a win-win for BT Sport (but what about for BT itself?). Openreach charges on, hitting new records for FTTP connections and ...
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Elsewhere in BT Enterprise: LandWeb days limited
End is nigh for contentious LandWeb engagement in Northern Ireland; Toople builds up its Enterprise relationship.
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Digital Space joins the Elite
IT provider appointed BT Wholesale Elite Partner. Three-tier Partner Plus programme launched last spring now boasts more than 100 collaborators.
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BT Q3 FY21–22 Guidance: positives to come, but later than promised
Revenue down 2% for the year, but growth anticipated from Q1 FY22–23. All things point up, but large corporates at Enterprise and Global need turnaround to avoid continued struggles. Discovery tie-up a win–win for BT Sport (and maybe for Sky, but what about for BT itself?).
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BT Wholesale takes Truphone from rival
EE network quality draws the MVNO to BT Wholesale from VM O2, as Virgin Media continues migration from EE to Vodafone.
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BT follows EE with BAI deal
Wholesale division to provide colocation space for neutral host network. BT flags wider focus on edge computing.
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BT Q3 FY21–22 Headlines: Openreach surging; CFUs in surgery
Corporate weakness postpones recovery, with BT Global recuperating and BT Enterprise still hurting. Openreach charges on, hitting new records for FTTP connections and (low) costs. City analysts focus on ‘mathematical’ minutiae of inflation response and impact on customers, costs, and payroll. Drahi and other predators ignored.
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BT Q3 FY21–22: king of a still-wobbly castle
Rational rivals embraced, but warned of “Armageddon scenario”, with Sky current BFF. Mixed results force management to cling to customer satisfaction and market share security blankets. Inflation a bonus for Consumer’s linked pricing. ‘Jam tomorrow’ outlook reiterated.
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BT Q3 FY21–22 Spend: costs under control
Cost-savings transformation programme continues to earn accolades among management, despite necessary investment in infrastructure. Broader market factors felt.
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BT people moves: ESG key in New Year changes
Digital impact and sustainability manifesto brings a number of new roles to further ESG agenda. Fibre build challengers Borderlink and Hyperoptic poach ex-BT and Openreach staffers to drive regional FTTP rollout plans. Healthcare remains a key focus for Digital and Enterprise developments.
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Elsewhere in BT Enterprise: BT links up with TIM & Telefónica in Turin
BT Enterprise ties with Italian telcos for connected cars and the University of Hertfordshire for smart city solutions.
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BT focuses energies on health industry
BT ramps up plans with formation of Clinical Advisory Board populated by eight NHS clinicians. Move builds on operator’s sign-up to Health Tech Alliance and The Kings Fund as part of efforts to expand in the industry through collaboration.
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Enterprise (B2B)
BT Enterprise’s SoHo unit to exploit micro-business boom
Senior figures named and recruitment drive underway at unit focused on single office, home office demographic. Unit launched in 2021 to deliver tailored services to a growing micro-business customer base.
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Financial & Performance
BT OnePhone reports pre-buyout sales jump
Double-digit growth reported by converged comms business ahead of BT’s recent deal to secure full ownership. Despite expansion, question mark continues to hover over payout for stake add-on.
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Strategy & Change
BT ramps up health tech plans with formation of Clinical Advisory Board
Eight NHS clinicians will aid BT in development of its healthcare solutions. Latest in a string of moves showcasing the telecom’s healthcare ambitions.
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Partnerships & Alliances
BT joins industry bodies in health-tech drive
Operator added to Health Tech Alliance and The Kings Fund as part of effort to expand in the industry through collaboration. Health a sector of interest to CEO Jansen amid BT Enterprise resurgence.
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Enterprise (B2B)
Dublin up: BT Ireland relocates B2B support
Move of service desk ops furthers expansion of BT’s workforce in Dublin. Transfer forms latest step in long-running customer experience transformation programme. Deep-Insight advising BT Ireland on customer-centric strategies.