BT Consumer – Page 4
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PremiumBT Peoplewatch: 2024 brings fresh faces as Kirkby era draws near
January 2024 update: new year sees a handful of newcomers across BT Group, EE and Openreach, while familiar faces opt for new beginnings elsewhere… Learn more…
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Consumer (B2C)Inflation-linked pricing: BT drops policy ahead of expected Ofcom clampdown
Four years after he introduced CPI+ pricing to improve transparency, Marc Allera scraps the model in favour of ‘pounds and pence’ clarity.
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PremiumElsewhere in BT Consumer: BT’s brief interest in consumer electronics reseller musicMagpie dies a quick death
BT’s brief interest in consumer electronics reseller musicMagpie dies a quick death.
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Partnerships & AlliancesBT taps Nokia open API model for 5G monetisation
Nokia’s Network as Code platform and developer community enlisted in hunt for new 5G offerings.
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Strategy & ChangeBT anticipates alignment on consumer, enterprise sustainability interests
BT’s Global Head of Sustainability Sarwar Khan on “purpose” and “pressure” in the sustainability sphere; BT’s three-pronged approach towards lowering customer emissions; and the opportunities within perceived challenges.
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Content & TVBT-WBD’s TNT Sports remains Premier League football big spender
BT–Warner Bros. Discovery maintained its position as second fiddle to Sky in the provision of UK coverage of the Premier League, but OTT players retreat as Amazon’s sally into live English football draws to a close.
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PremiumLatest BT people moves: EE names commercial lead for ‘new’ era
December 2023 update: collection of notable moves across Group, Business, Consumer, Openreach and alumni — EE selects commercial MD; new BTPS Trustee Chair takes the reins; Gavin Patterson adds more boardroom roles; and more…
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Partnerships & AlliancesBT Digital adds Blue Planet to OSS overhaul, automation team
Delivering “dramatic simplification” amongst other benefits, BT’s latest embrace of Ciena’s Blue Planet network software platform is set to streamline Group-wide broadband provision. Read more…
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M&ABT eyes musicMagpie: flailing gadget marketplace offers circular economy, consumer tech boost
musicMagpie confirms “very early” talks with BT and private equity partner Aurelius as operator seeks to spin up circular economy credentials, stretch into consumer retail via New EE.
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Financial & PerformanceBT pensions deficit way down in face of oncoming headwinds
BTPS deficit down more than 50% as management express pleasure with progress towards full funding; de-risking also in full swing, likely of interest to potential investors/takeover bidders…
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Financial & PerformanceBT’s Jansen bows out, buoyant as ever: hints of recovery, decimated valuation
H1 FY23–24: CEO Philip Jansen’s final earnings call brings a workmanlike set of results with some bright spots to give reason enough to gloat, but slow progress on B2B turnaround and dragging fibre build indicate scale of challenge for successor Allison Kirkby.
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Financial & PerformanceH1 FY23–24: BT Consumer convergence dreams yet to manifest
Increase in Consumer broadband and mobile ARPU positioned as a key highlight for first half of the year, but more to be done on convergence — increasingly seen as a key focus for driving Consumer revenue growth.
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Financial & PerformanceSpend: BT expenses rise despite cost-cutting focus
BT H1 FY23–24: Operating expenditure continued to grow but capital outlay brought under control.
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Financial & PerformanceHeadlines: BT hits stride as key financials see growth
BT H1 FY23–24: Growth in revenue and EBITDA make for positive reading, but the usual Business drag brings numbers down.
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Financial & PerformanceGuidance: outlook reaffirmed as Jansen claims a job well done
H1 FY23–24: CEO claims to have set BT up for momentum towards longer-term targets thanks to strategic focus on network investment.
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Products & Services‘New EE’ partners Apple to elevate TV ambitions
EE TV service announced with Apple as collaborators, moving ‘New EE’ towards B2B2C goals.
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Strategy & ChangeEE spreads its wings with open platform evolution
New platform placed front and centre of “landmark shift” for EE, with likes of consumer electronics, home security, and subscription management available on “open” basis.
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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PremiumElsewhere in BT Consumer: EE to update scam, spam prevention tech
EE to update scam, spam prevention tech.
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Innovation (R&D)MediaTek and Nokia help BT to 5G reduced capacity win
Partners successfully trial RedCap technology using EE’s 5G SA network, MediaTek’s testing platform, and Nokia’s AirScale RAN portfolio.