Digital Transformation – Page 6
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PeopleDT picks out new German finance chief
Telekom Deutschland makes a paired announcement of its new finance lead and MD of Sales and Service, while stressing its ongoing focus on digitalising the finance division (and others), improving customer satisfaction, and driving fibre deployment.
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Strategy & ChangeLiberty plans ‘to be active’ as Vodafone shareholder; holds ‘more strategic’ discussions
Liberty Global CEO Mike Fries says group “intends to be active” as a 5% Vodafone shareholder, taking advantage of Margherita Della Valle’s “more strategic” management at Vodafone HQ.
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Partnerships & AlliancesAccenture stakes €150m in Vodafone’s commercialised shared services future
Vodafone extends Accenture ties to tee up commercialisation of _VOIS, with the vendor taking an equity stake along with providing talent and automation support.
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Strategy & ChangeVodafone’s _VOIS sets transformation goals as identity develops in post-pandemic era
Transformation initiatives set to top the agenda after a period of focus on onboarding new talent in the midst of the COVID crisis.
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Financial & PerformanceVivo Q3 growth fuelled by fibre and B2B services
CEO Christian Gebara heralds fixed-line business segments as key areas for operator as it reports a solid quarterly performance.
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Vendor VoiceProdapt: Domain specialist service providers can help telcos go beyond opex reduction
Telcos should zoom out of their opex focus and pursue the top‑line improvement potential inherent in their networks with enterprise customers, believes Prodapt.
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Network & Infrastructure‘Show me the money’: vHive’s economic case for autonomous Tower Digital Twins
The TowerCo opportunity is no longer principally a real estate play, as traditional players work to extract more value from physical assets, and neutral infra players expand ambitions. vHive presents hard cash evidence supporting digitisation as key to unlocking a new level of economic worth.
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M&AIn depth: Vodafone concedes defeat in Spain, billions poorer, in latest bid to ‘right-size’
Cutting and running from yet another once sunny market now beset by unbearable competitive storms, will Vodafone ever find a downsize that fits?
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Suppliers & SCMSAP trumpets role in transformation gains at BT
ERP player SAP declared success for solution deployments fulfilling commitments made in a strategic partnership signed in 2019.
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Strategy & ChangeBlackstone targets ‘compelling’ digital infra gains
Investment behemoth wants to more than double the value of its infrastructure business, aided by AI-fuelled growth in data centre capacity and other digital assets.
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Strategy & ChangeBT Business to slash product portfolio as CEO Burger lifts lid on strategy
B2B division to “do fewer things” in bid to drive efficiency, focus on customer outcomes, seek growth.
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Network & InfrastructureVodafone revamps monitoring capabilities with Celfocus as it eyes billion IoT devices mark
Artificial intelligence, machine learning and sub-second processing capabilities introduced into Vodafone’s monitoring of IoT core services connectivity for oversight of hundreds of millions of IoT connections. Upgrade driven by need to address client frustration over slow fault resolution, as well as internal desire for efficiency improvement. Scalability also key: ...
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Partnerships & AlliancesVodafone–e& cross-border alliance signs first customer
Dubai’s Al-Futtaim Group signs MoU for connectivity services from Vodafone and e&.
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InterviewOrange Business puts Microsoft 365 Copilot through its paces
Enterprise services unit invited to join early-access programme for GenAI tool.
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Products & ServicesIn depth: BT’s Kevin Lee on Aimee becoming EE’s AI ‘superhero’
BT Consumer Chief Digital Officer Kevin Lee tells the story of Aimee’s journey from fledgeling with “limited skillset”, to becoming EE’s ‘superhero’. Exec highlights importance of Aimee as a co-pilot for EE customer support, with operator aiming to assist all agent conversations with chatbot beyond 2025.
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EventwatchDeutsche Telekom calls for industry support to solve challenges of driving AI at scale
During Fyuz, DT’s Jochen Appel said that “the question is not ‘where do we use AI’; the question is, ‘where do we not use it’?
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Strategy & ChangeDT steps up ‘cloudification’ with Amazon to tame its IT jungle
Peter Leukert outlines the main challenges of pivotal Route 60 cloudification programme, particularly around securing management support and bedding in cultural and organisational change to accompany technology investments.
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Venturing & InvestmentsTomorrow Street goes transatlantic for full SCALEUP X cohort
Vodafone–Technoport JV finalises list of 20 scaleups on 2023 iteration of acceleration programme.
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Partnerships & AlliancesBeyond Now seeks deeper relationship with Deutsche Telekom
DT partner aims to help its customers achieve more than €1bn of revenue across their platforms.
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Products & ServicesVodafone Turkey gives TOBi a voice as automation drive continues
New feature intended to strengthen chatbot’s ease of use and minimise difference in customer experience between digital assistant and live representative.