All Digitalisation articles – Page 6
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Strategy & ChangeDigital duo plan to be catalysts of change for BT
Incomers Harmeen Mehta and Rob Shuter are tag-teaming to bring their external perspectives to BT’s digital transformation plans. Enterprise unit set to become a route to market for emerging services, with a “fail fast” mindset. BT described as receptive to need for change, but Mehta calling for people to ...
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Strategy & ChangeBT eyes telco tie-ups following buying reboot
Newly inaugurated BT Sourced unit may branch out as a commercial player, selling services to other telcos and big companies. Function’s leadership open to partnerships in and outside industry, including DT and Orange’s BuyIn JV.
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Vendor VoiceTeradata: Telcos can’t afford to wait on CX digitalisation
Telco investment in best-in-breed tools has embedded data silos that need to be opened to complete the customer picture in a data-driven environment. Recent financial sector experience demonstrates that focus on a holistic and cloud-enabled view of the customer, and not individual product lines, is an essential element of ...
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Strategy & ChangeJansen wants YOU: BT pitches for tech talent in reinvention drive
BT CEO uses TM Forum event to pitch BT as a destination employer for digital talent as he seeks to move faster on digitalisation. Fundamental importance of network core underlined, but BT’s staff expected to be open to reskilling to meet the needs of a software-driven business. Partnerships and ...
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PeopleBT Sourced adds transformation lead
Former Allianz buying head appointed Director, Procurement Transformation.
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PremiumElsewhere in BT Enterprise: Shuter looks to UK government
Shuter shares desire to build up digital public services for UK government.
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InterviewInterview: New HQ beckons for Jansen’s “better BT”
As BT prepares to move into a new-era head office in Aldgate, Technology HR boss Mark Murphy speaks to TelcoTitans about the Group’s physical and virtual makeover. Technology reorganisation, facilities facelift, and move to ‘smart working’ viewed as key to refreshing how BT does business. Organic and inclusive approach ...
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PremiumVivo taps ADVA for network disaggregation
TIP-compliant software selected by Brazilian OB to support 5G rollout. Group extends IP Fusión network upgrade project to new market, with ADVA revealed as key enabler.
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Suppliers & SCMSmart shopping: Vodafone now using bots for buying
Vodafone Procurement Company says new autonomous platform switched on in June. Focus on extended reach and efficiency in long-tail buying. System could ultimately handle end-to-end sourcing for quarter of spend, unit suggests. Pega and _VOIS on enabler team.
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Suppliers & SCMVPC’s Wilson praises Lenovo for help in pandemic crisis
Ninian Wilson impressed by Lenovo’s ability to meet “huge demand” for laptops when Vodafone call-centre operatives needed to work from home during lockdown. Extends existing Lenovo contract as reward: “when people help you in a crisis you don’t forget”.
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Partnerships & AlliancesVivendi reignites Telefónica relationship with new stake
1% shareholding set to be just the start of a closer alliance and reflects the media group’s enthusiasm for strategic telco partnerships. Partnership opportunities exist across the Telefónica footprint, but Spain appears the main area of interest for Vivendi. The move reverses earlier Vivendi exit as a Telefónica investor, ...
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PremiumAmdocs to support billing tidy-up
Magyar Telekom’s billing transformation programme gets underway with Amdocs’ partnership. IT services provider will drive digitalisation and modernisation of the NatCo’s billing platform, the first element of a broader Future of Billing initiative.
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Partnerships & AlliancesShell G&PD, T-Sys to share green energy smarts
Transatlantic agreement benefits multiple DT domains. Renewed MSA signed in 2020 extended by MoU, as Shell and T-Systems aim for respective environmental targets. Smart city tech also in the works.
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Strategy & ChangeFintechs ready to disrupt capital markets’ status quo
BT Radianz directors discuss the potential for fintechs to drive a step change in the capital markets sector. Hybrid cloud described as an accelerator at the culmination of a 20-year digitalisation process for the industry.
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Vendor VoiceTeradata: balanced data foundation critical to digital transformation
If AI and ML are your future, make sure the data foundations are in place. Requirements and applications change but the need for a solid data base does not. Your data vision should be holistic, released from the complexity and inefficiency of hundreds and even thousands of siloes. Use ...
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OperationsFour-day weeks and home working at Telefónica
“Avant-garde” union deal writes in provisions for permanent hybrid working for 15,000 employees. Four-day week pilot promised for volunteer employees, with an accompanying drop in pay. 1% salary increase also flagged.
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Strategy & Change‘Fearless’ Mehta out to power rapid change at BT
New CDIO committed to radical cultural change, fostering an entrepreneurial spirit, and a willingness to embrace the risk of failure. BT’s slow start on digital transformation an opportunity to leapfrog a generation of innovation. Group CEO Jansen’s persuasiveness key to convincing Mehta of BT’s potential as a TechCo.
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Vendor VoiceCelfocus: Agile mindset and precision key to digitalisation
In an interview with Telefónicawatch, Paulo Trigo, CEO of European telco SI Celfocus, outlines a belief that operators must think more nimbly as they engage in strategic transformation programmes. IT implementation needs greater influence to enable digital transformation. Agile is more than a buzzword and must to be part ...
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Vendor VoiceBlue Planet urges operators to take the digital leap
In interviews with Telefónicawatch, senior figures at Blue Planet discussed learnings from the vendor’s journey towards the digitalisation of services by carriers. Standards provide vital safety net as industry digitalises incrementally and telcos must act collectively to establish a vision. Old thinking on customer relationships and procurement cause friction. ...
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Enterprise (B2B)DT’s Antje Williams puts three year timeline on enterprise 5G
Enterprises initially focusing on private networks but they want to test all types of features. ‘Fear of missing out’ cited as a key driver of digitisation and 5G.