All Digitalisation articles – Page 9
-
Strategy & ChangeT-Systems launches Digital Solutions unit after integration rethink
New digitisation-focused unit first unveiled in April 2018. Detecon consultancy unit and T-Sys MMS no longer involved. New unit to have two joint leaders.
-
Network & InfrastructureUK security industry braces for IP voice surge
Openreach looks set to take the plunge on all-IP exchange migration in the coming months and BT’s retail divisions are making a push for IP-based voice services. Industry body BSIA urging members to ensure electronic security estates are prepared for the impending analogue switch-off.
-
Network & InfrastructureVodafone’s AI-based NOC overhaul steps up a gear
Migration of first line support tasks to Celfocus-supported CIAS system set to extend to ‘big four’ territories of Germany, Italy, Spain, and UK. Target is 50% of functions to be zero-touch by end of 2020. Project said to reflect shift to new collaborative models within Vodafone and ecosystem.
-
Products & ServicesBT wants to be the Deliveroo of broadband
Group gets “re-imaginative” and fancies that AI can help it drastically reduce the wait customers face for broadband services. Exec admits current lag for broadband set up is “unacceptable”.
-
Financial & PerformanceTelefónica talks up increasing digital relevance
Group believes seismic societal change will emphasise the relevance of emerging digital services. However, in recent months the rate of growth has been slowing, not accelerating. Corporate digitalisation still where the money’s at for Telefónica, with changes in the consumer market focused more on updating sales channels and improving ...
-
PremiumTelefónica Transformation: ahead of schedule but hitting a bump
Digital services revenue hits 17% revenue increase year-on-year, with the bulk coming from video services. Telefónica Infra remains barebones, but the future looks promising.
-
PremiumTelefónica’s FY19: building a hybrid engine for a juggernaut
Targets on profit and revenue for the year achieved, but Group now guiding for a period of ‘low and slow’ progress on key financial metrics. While financial growth looks hard to come by, Álvarez-Pallete is aiming to create a higher purpose for Telefónica and drive engagement with his transformation ...
-
PremiumBT Consumer launched Digital Voice
The next step in the operator’s transition to all-digital, all-IP voice.
-
PremiumPublic sector must upgrade legacy kit, BT warns
BT warned public sector customers to upgrade legacy analogue kit before support is pulled in March 2020.
-
PremiumAlonso sets out his stall as Digital Consumer Officer
Digital Consumer services arguably a secondary consideration in a unit dominated by executives with an innovation or entrepreneurial bent. Previously-launched Digital Home solutions and added-value services may get a burst of management attention in the early days of the unit.
-
Strategy & ChangeTelekom Deutschland to close nearly 100 stores in digital shift
NatCo goes omnichannel; pushes button on reorganisation around digital. Few details offered but recalibration looks significant for people, organisation, and technology. Union agreement firmed up pre-announcement.
-
PremiumBT Enterprise heads to Scotland with Google Digital Garage
BT Enterprise partnered with Google Digital Garage in Glasgow to offer small- and medium-size enterprises (SME) free digital training.
-
Products & ServicesVodafone Group revamps MyVodafone; puts app to work selling
Refreshed MyVodafone app launches; 16 markets targeted. Promises better personalisation. Leadership takes yet another shot at reducing retail costs. Forms part of Digital First strategy to upend retail channel model.
-
-
PremiumHöttges supports European enterprise push at Digital X
Germany’s move for shared European cloud infrastructure backed. CEO laments lack of European rivals to tech giants from America, Asia. TDE announces upcoming campus network products. NatCo signs strategic partnership with Teradata. T-Sys unveils new public and private cloud propositions.
-
PremiumDeutsche Telekom planning digital refresh of Group buying functions
Hakan Cakir, Product Owner for Sourcing Solutions, Procurement Digitalisation & Analytics at Deutsche Telekom (DT), gave some insight into how the Group is planning to give a further, digital refresh to its buying functions over the coming years.
-
PremiumT-Systems North America enters into IIoT partnership with ValGenesis
T-Systems North America (T-Sys NA) entered into a partnership with ValGenesis, a specialist in validation lifecycle management solutions (VLMS) for the life science sector.
-
Strategy & ChangeVivo updates BSS to improve service to enterprises
Ongoing work with NEC’s Netcracker will see Telefónica|Vivo upgrade its systems for selling to, and supporting, enterprise customers.
-
Strategy & ChangeTelefónica accelerates transformation as market worries
Accelerated transformation unveiled to ease investor worries prompted by Latin American turbulence and uncertainty on prospect of profit from digital transformation. Mast monetisation expected to provide €360m profit boost, with action to be taken within coming year. While Telxius expansion a clear path to raising funds, other options are ...
-
Products & ServicesVodacom looks for regional growth via digital media
South African operator retains exclusive expansion mandate within Vodafone.